Training, technical support

Are there any requirements for the staff?

A person shouldn't be afraid of email and should know how to turn on the computer :-) But the level of education from secondary technical is better.

Do you have specialist training? And technical support? Do you come to us or do we come to you?

When buying equipment, we train the buyer's staff. This happens either with us (at the time of shipment of the equipment), or at the buyer's site (if you order additional commissioning, then our specialists come to you).

Of course, technical support is available: we advise by phone, e-mail. 

How many days will the training last?

The training lasts for 2-3 days.

How many employees do I need for the printer?

Two. One controls the printer, the second prepares mixtures.

How much does the training of a specialist printer operator cost? How long is the training period?

When buying equipment, we train staff for free. The course is 2-3 days. This is enough for a technically competent person to start working on our equipment.

If we purchase your equipment, under what conditions is our specialist trained? How much does the training cost?

Training on our base lasts for 2-3 days for two people. It is free of charge. It is carried out before the equipment is shipped to the customer. The training program includes: printer management, routine maintenance, assembly and installation, preparation of mixtures, working with software.

Is there any training to work on the equipment?

Yes, it is mandatory. The course takes place at our company. Duration is 2-3 days, before shipment. It is possible to do on your equipment. You can participate in the disassembly and packaging of your printer for shipment.

Location of training centers.

Training takes place at our factory in Yaroslavl, or on the territory of the buyer of the equipment (if you order commissioning).

What about the training?

Training when buying equipment is free of charge. It is carried out before shipment of the equipment, within 2-3 days.

What are the costs of training specialists and printer maintenance?

When buying a printer, the training of your specialists is free of charge. Warranty service is 1 year.

3D construction printers
Equipment and services by the manufacturer #1